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With advanced analytical insights, dealers and lenders have more power to reach consumers on a personalized level while also protecting against the threat of fraud.
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As we enter a new administration, dealers will need to continue navigating new sales processes while also reverting their attention to risk management and government regulators. Let’s take a look at the likely highest risk areas and discuss a plan to mitigate them.
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The model of selling vehicles alone is not enough to grow and drive profits for a dealership.
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Including access to F&I products in your digital process is critical to the success of your online retail strategy.
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As employees and customers move throughout the dealership, make sure that each area is sanitary, safe, and ready to create a great sales experience.
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Whether the dealership ties in maintenance, appearance packages, car washes, or loaner cars, a portfolio of value-added F&I products, are what brings the customer back and reminds them why they bought from you.
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By providing customers with notifications about vehicle service, maintenance specials, recalls and more, dealerships are building lasting relationships with existing customers to improve retention.
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We all know that terminating an employee may lead to a charge of discrimination. But it can happen at the other end of the employment lifecycle, too – the hiring process.
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Through the use of technology, companies are keeping employees safe while maintaining optimal customer experience levels.
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The evolution of F&I products, and more specifically how they are sold, has been shifted into high gear.
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