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Compliance

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Articlesby Tom HudsonMay 11, 2018

Arbitration Agreements: Not Always Good All the Time

Hudson explains why arbitration agreements are no substitute for frond-end compliance.

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ArticlesCover StoryMay 9, 2018

Technology Can Compel Compliance

New and widely available tools can help auto dealers automate parts of the sales and F&I process while preventing errors and deterring fraud.

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Newsby Gregory ArroyoMay 8, 2018

House Approves Resolution to Repeal CFPB's Dealer Participation Guidance

As expected, the House approved the resolution of disapproval of the CFPB's guidance on dealer participation. With the Senate having voted on the resolution last month, all that's left to rescind the controversial guidance is President Trump's signature.

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Newsby Gregory ArroyoApril 19, 2018

Calif. Dealers Seek New Protections Under State's Franchise Laws

New legislation aimed at strengthening dealer protections under California’s franchise laws will have its first committee hearing on Monday. One of its provisions specifically addresses the disclosure policy General Motors issued last summer regarding the sale of non-GM service contracts.

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Newsby Gregory ArroyoApril 18, 2018

U.S. Senate Approves Resolution to Repeal CFPB’s Dealer Participation Guidance

Today’s vote leaves it up to the House of Representatives to pass its version of the joint resolution of disapproval. Once that happens, only the president’s signature stands in the way of the industry’s more than five-year campaign to get the CFPB’s controversial guidance repealed.

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Newsby Tariq KamalApril 17, 2018

Wells Fargo Faces $1 Billion Fine for Mortgage and Auto Insurance Issues

Wells Fargo’s first-quarter earnings call was staged amid a string of regulatory concerns, declining auto originations, and the sale of a Puerto Rican subsidiary. But the company’s chief executive said the bank’s auto finance business will grow again.

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NewsMarch 19, 2018

Appeals Court Vacates Some FCC Rules on Robocalls

The D.C. Circuit Court of Appeals vacated the FCC’s rule clarifying what devices qualify as automated telephone dialing systems, saying the agency’s explanation ‘invites conclusions that all smartphones are autodialers.’

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NewsMarch 8, 2018

Auto Lands at No. 2 on N.Y. Attorney General’s Complaint List

The regulator who has championed New York’s crackdown on payment packing released his office’s Top 10 list of complaints received in 2017. Auto was 1,965 complaints short of the No. 1 complaint category: the internet.

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Articlesby Tom HudsonMarch 6, 2018

A Dealer Win, and a Couple of Lessons

Hudson recounts the inspiring tale of a dealer who prevailed in a lawsuit in the consumer-friendly state of Maryland.

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Articlesby Tom HudsonMarch 1, 2018

Treat Your Customers With Consideration

Consideration is both an admirable trait and a legal term. Hudson explains how one Tennessee dealer prevailed when a car buyer objected to arbitration.

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