Articles

Dealer Ops•by John Tabar•April 19, 2023

Potential Versus Readiness in F&I

Creating a professional development plan can make the difference in 2023 being a tough year, or a great year.

Dealer Ops•by Rick McCormick•April 19, 2023

The Days of Making the Customer Wait Are Over.

F&I process provides us an opportunity to add value or aggravation to the customer’s purchase experience.

Dealer Ops•by Staff•April 17, 2023

Buy-Sell Market Declines in Q4

But 2022 was the second most active year ever.

Dealer Ops•by Melinda Zabritski•April 15, 2023

Credit Unions Take Vehicle Finance Spotlight in Q4

The category grabs greater share of market as consumers look to save money in challenging financial conditions.

Dealer Ops•by Adam Yoder•April 14, 2023

How to Handle This Common GAP Objection

Your customers need someone to educate them on the differences between GAP products. Here are four things you can convey to your customer to help educate them on product differences.

Dealer Ops•by Danielle Cumbee•April 14, 2023

5 Ways to Hit Your Sales Forecast for 2023

Best practices to implement to give yourself the greatest chance of hitting or exceeding your goals.

Dealer Ops•by Penelope Bell•April 14, 2023

A Look Back on Compliance in 2022

The three biggest compliance concerns dealers faced throughout the year.

Dealer Ops•by John Tabar•April 14, 2023

F&I Non-Negotiables

Adherence to these 10 things is challenging and takes discipline but is essential.

Dealer Ops•by Rick McCormick•April 14, 2023

Move From Being a Closer to an Opener

The demand for closers is shrinking.

Dealer Ops•by Ronnie Wendt•April 14, 2023

Report Points to a Softer Market

TransUnion says third-quarter shift driven by inflation, rising interest rates, and continued lower inventories.

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